Parking, payments, and hotel arrival tips
Andaz Miami Beach Resort & Spa uses valet-only parking (on-site) with in/out privileges; the property accepts major credit and debit cards (no cash) and places a security hold at check-in. Arrive with the credit card used to reserve, a valid photo ID (guests must be 21+ to check in), and any pet or accessibility notifications you previously provided.
In this guide
Parking and where to be dropped off
Andaz Miami Beach Resort & Spa has valet-only parking on site; there isn’t a self-park lot listed on the hotel fact set. Ask your driver to use the main Collins Avenue drop-off at 4041 Collins Avenue.
Valet offers in/out privileges during your stay. If you plan to bring an electric vehicle, EV charging is available — confirm charging access with the valet when you arrive.
- Valet-only parking (on site) with in/out privileges
- EV charging available — request at arrival
- If arriving by taxi or rideshare, use the Collins Avenue drop-off
| Address | Hotel Entrance |
|---|---|
| 4041 Collins Avenue, Miami Beach, FL 33140 | Main Collins Avenue drop-off (valet) |
Valet process and vehicle notes
When you pull up, the valet will park your car and provide a claim ticket. Keep the ticket for retrieval and for requesting vehicle returns during your stay.
Height restrictions apply on site; if you drive a tall vehicle such as a van or oversized SUV, mention the height to the valet attendant before entering.
- Request EV charging and confirm fees or connection type at drop-off
- Tell valet if you need frequent returns (in/out privilege is available)
- Save the valet claim ticket for quick retrieval
| Feature | What to confirm with valet |
|---|---|
| In/out privilege | Available — confirm at arrival |
| EV charging | Request on arrival |
| Height limits | Declare tall/oversized vehicles before entry |
Payments, deposits, and accepted cards
The hotel accepts credit and debit cards and other contactless payment methods; cash is not accepted. Common card brands accepted include Visa, Mastercard, American Express, Diners Club, Discover, and JCB.
A security/incidental deposit (held on the card presented at check-in) is required; the property’s documentation notes an approximate hold amount is applied at arrival. Always present the card used to guarantee the reservation.
- No cash accepted — bring an accepted card for incidentals
- Security/incidental deposit is held at check-in on the card presented
- If paying with a different card than the booking card, let front desk know
| Payment method | Accepted? |
|---|---|
| Visa, Mastercard, AmEx, Discover, JCB, Diners Club | Yes |
| Cash | Not accepted |
| Contactless mobile payments | Accepted where applicable |
Check-in tips and ID requirements
Standard check-in is 4:00 PM and check-out is 11:00 AM. A valid photo ID is required at arrival and guests must be at least 21 years old to check in.
Andaz typically uses a signature Andaz welcome process rather than a traditional standing desk; you may be greeted and seated in the lobby during arrival. If you need an early check-in, request it ahead of time — it’s subject to availability.
- Bring the card used to guarantee the booking and a government photo ID
- If you need to check in before 4:00 PM, request early check-in in advance
- Express check-out is available if you want to depart quickly
| Policy | Detail |
|---|---|
| Check-in time | 4:00 PM |
| Check-out time | 11:00 AM |
| Minimum age to check in | 21 years (valid photo ID required) |
Arriving with pets or special requests
Andaz Miami Beach Resort & Spa is pet-friendly but requires advance notice and charges a non-refundable pet fee per stay; weight limits and a maximum of two pets apply. Pets are restricted from certain indoor and poolside areas.
If you requested accessible or specific-room features (for example a particular view or a room type such as Suite, 1 Bedroom, Balcony (Ocean Vista) or Room, 1 King Bed), reconfirm with BookResorts or the hotel before travel to increase the chance your request is honored.
- Pets: advance notice required; non-refundable fee applies; weight limits and max two pets
- Pets are not allowed in restaurants, pool decks, beach, spa, or fitness center
- Notify the hotel ahead of arrival for accessibility needs or crib/Pack-N-Play requests
| Pet policy | Notes |
|---|---|
| Fee | Non-refundable fee per stay (advance notice required) |
| Limits | Weight limits and maximum two pets |
| Restricted areas | Restaurants, pool decks, beach, spa, fitness center |
Luggage, room readiness, and practical arrival tips
Porter service is available; ask the valet or lobby host to assist with luggage so you can move quickly through the welcome process. If your room isn’t ready on early arrival, the hotel can hold luggage while you use the pools or restaurants.
Mention express check-out if you prefer not to stop at the desk on departure. If you’re booked into a specific room type, use the exact room name when speaking with staff — for example Room, Balcony (Ocean Panoramic), Room, Balcony, Partial Sea View, or Miami Suite — to avoid confusion.
- Ask bell/porter for luggage assistance on arrival
- If room not ready, lockers or luggage hold are typically available
- Use exact room names (e.g., Room, Balcony or Miami Suite) when confirming requests
| On arrival | Quick suggestion |
|---|---|
| Room not ready | Leave luggage with bell staff; enjoy pool or Bar Centro |
| Late-night arrival | Have card and ID ready; valet will park and staff will escort to welcome area |
| Early departure | Use express check-out option |
Pool, beach access and resort-fee items at check-in
The daily resort fee covers beach and pool chairs/umbrellas, two-hour e-bike rentals, gym access, and Wi‑Fi. Ask at check-in how those included items are provided and where to pick up e-bikes or towels.
Andaz has two heated outdoor pools — a family-friendly pool and an adults-only upper pool (18+). The upper pool can convert to an event space; children under 18 are not permitted there.
- Resort fee includes beach/pool chairs & umbrellas, e-bike rentals, fitness center access, and Wi‑Fi
- Two heated outdoor pools: family pool (all ages) and adults-only upper pool (18+)
- Pool and beach food & beverage service generally runs from late morning into the afternoon — check current hours at arrival
| Amenity | Included with resort fee? |
|---|---|
| Beach chairs & umbrellas | Yes |
| Two-hour e-bike rentals | Yes |
| Fitness center access and Wi‑Fi | Yes |
